Administration

As a leader in public health, the City of Laredo Health Department is committed to providing quality culturally competent health care, prevention and disease control services and is ready to respond to any public health emergency. Hector F. Gonzalez, MD, MPH Health Department Director.

Hector F. Gonzalez, MD, MPH
Health Department Director

Dr. Hector F. Gonzalez is the director of the City of Laredo Health Department. He has over thirty-five (35) years experience in public Health and healthcare and is committed and determined to insuring the protection, wellbeing, disease control and healthcare access in Laredo/Webb and along the US/Mexico Border as well to improve the quality of life. 

Director’s Office

Associate Director: Waldo A. Lopez, PhD, MPH, RS
Phone: (956) 795-4921
Email: CLHD@ci.laredo.tx.us

Assistant to the Director of Health: Erika Martinez, MBA
Phone: (956) 795-4922
Email: emartinez8@ci.laredo.tx.us

Clerk III: Duvina Duran
Phone: (956) 795-4901
Email: dduran@ci.laredo.tx.us

Fiscal Management

Contact Information

Budget Management Office staff may be reached at (956) 712-6009, Monday-Friday, 8:00 a.m.-5:00 p.m.

M. Blandina Gamez-Haught, Associate Director, Budget & Grants Management
mgamez@ci.laredo.tx.us

Rosario Morales, Budget Analyst
rmorales@ci.laredo.tx.us

Marytza Gonzalez, Senior Accounting Tech
mgonzalez8@ci.laredo.tx.us

Fax Number (956) 795-1282

The Health Department operates on an estimated annual budget of nearly $18 million with funding from the city’s General Fund as well as State and Federal grants.

This office oversees budget planning and preparation; monitors budgets; reviews program progress and activity reports; assists with development of performance based objectives; and, coordinates grant application submissions.

One of the major responsibilities is interpreting State financial policies for grants management and compliance. Staff works in conjunction with city Finance staff and city Budget Manager’s office to administer the Health Department’s operational budget.

The Department annual operating budget can be viewed in the City of Laredo’s website at
www.cityoflaredo.com FY 2017-2018 PROPOSED BUDGET

Third Party Billing/ EMS Claims

The Billing Division is responsible for processing medical claims for the various clinical programs and for the oversight of cash handling activities at the City of Laredo Health Department. The department currently accepts Medicaid, Medicare, some private insurances, regional Managed-Medicaid Care Organizations (MCOs) and various state programs. Payment for services can also be made by cash, check, money order or with a major credit card- Visa or Mastercard. The City of Laredo Cash Handling Policy requires that a receipt be issued for every cash, check , credit card or money order payment. If you are not issued a receipt please contact our Internal Audit division at (956) 790-1808..

Fees for health related services are stipulated by city ordinances and may change every year. Fees can be found in the City of Laredo Code of Ordinances website: https://library.municode.com/tx/laredo/codes/code_of_ordinances

Any questions or concerns related to billing and/or cash handling activities please contact our Billing Division at (956) 795-4930 between the hours of 8:00 am and 5:00 pm Monday-Friday..

EMS Billing

The City of Laredo Health Department Billing Division currently manages the EMS Billing for the City of Laredo Fire Department. The division is responsible for processing medical claims for EMS related services.

Patients must ensure that insurance information is provided within a reasonable period of time, preferably no later than 30 days after the date of service. Claims will be sent to the insurance carriers for adjudication. Patients may be subject to applicable co-insurances, deductibles, etc.

Payment for services can be made by cash, check, money order or with a major credit card- Visa or Mastercard. Payments can be made via mail, phone or in person. You may contact our customer service line at (956) 795-4931 or reach us by fax at (956) 721-4998. Mail payments to:

City of Laredo Fire Department 
2600 Cedar Avenue
Laredo, Texas 78040-4040

EMS medical and billing records may be requested via mail, fax or in person. Patient must present a valid ID or driver’s license. Requests are subject to applicable fees.

Fees for ambulance services can be found in the City of Laredo Code of Ordinances website:
 https://library.municode.com/tx/laredo/codes/code_of_ordinances

M. Blandina Gamez-Haught, Associate Director, Budget & Grants Management
mgamez@ci.laredo.tx.us

Laura Recio, Revenue Collections Supervisor
lrecio1@ci.laredo.tx.us

Nancy Balderas, EMS Billing-Clerk
nbalderas@ci.laredo.tx.us

Maria Isabel Rosas, EMS Billing-Clerk
mrosas@ci.laredo.tx.us

Maria A. Lopez, EMS Billing-Clerk
mlopez8@ci.laredo.tx.us

Elsa P. Guerrero, EMS Billing-Clerk
eguerrero@ci.laredo.tx.us

Veronica Gomez, EMS Billing-Clerk
vgomez@ci.laredo.tx.us

Sirenia Martinez, Health Billing-Clerk
smartinez3@ci.laredo.tx.us

Contact Information
City of Laredo Health Department-Billing Division
2600 Cedar Avenue
Laredo , Texas 78040
Phone: 956.795-4931 Fax: 956-721-4998

Information Technology (IT)

The IT staff plans, coordinates, and facilitates the computer related activities of the Health Department and are responsible for the upkeep, maintenance, and security of the Department’s computerized system. They plan and coordinate activities such as installation and upgrading of hardware and software, programming, and development of computer networks and manage computing resources for their organizations.

They work in conjunction with the City of Laredo IST office to ensure the availability, continuity, and security of data and information for the Health Department. As an integral support system for the Department, staff is involved in project that upgrades the information security of the Department.

Location: 2600 Cedar (Upper Level) Laredo, Texas 78040
Hours of Operation Monday through Friday 8:00 a.m. to 5:00 p.m.
Contact Information: (956) 795-4926

Maintenance

It is critical for public health to be fully operational, be well maintained and functional. The maintenance staff

provides this and more to make the public feel at home in a safe and operational state of the art environment.

Location: 2600 Cedar (Lower Level) Laredo, Texas 78040
Hours of Operation Monday through Friday 8:00 a.m. to 5:00 p.m.
Contact Information: (956) 795-4914