The Emergency Call Center is available 24 hours a day, 7 days a week, and is available even on Simply dial (956) 721-2010 and a live representative will assist by sending help your way. Please note that during normal business hours the Emergency Call Center is operated by Utilities Department staff. After hours and during weekends, the center is operated by a contracted answering service. holidays.
Contact the Emergency Call Center at (956) 721-2010 for any of the following:
To report a water main break To report damages to fire hydrant, leaks or theft of water from fire hydrant To report poor quality of potable water To report a clogged or overflowing wastewater main To request an emergency water shut off To report an interruption of water service To report problems with water pressure To report a water meter leak
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1102 Bob Bullock Loop

Laredo, Texas 78043

(956) 727-6402

Open 8 a.m. - 5 p.m.

Monday - Friday

Main Office

5816 Daugherty

Laredo, Texas 78041

(956) 721-2000

Open 8 a.m. - 5 p.m.

Monday - Friday

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WATER AND SEWER EMERGENCIES