Service Requests:

Citizens can send in information anytime using the online portal by clicking here. Be sure and download the 311 mobile app, your on-the-go tool to report problems or get information. The 311 mobile app is available for both Apple IOS and Android. Click below to download your free app.

311 Program

311 is a non-emergency phone number that citizens can call to find information about City and County services, make complaints,  or report problems like graffiti or road damage. 311 is your one-stop-shop to speak with a friendly Customer Service Representative who will take your information. The City of Laredo 311 Center is open 7 days a week, 7AM to 11pm.

Our Team

801 Garden St

Laredo, Texas 78040

 

Phone: 956.721.2480

FOR SERVICE REQUESTS PLEASE DIAL 311

Linda Evelyn Tays

 

311 Customer Service Coordinator

 

EMAIL

CONTACT INFO

Information Services &

Telecommunications

 

City Hall Annex

1102 Bob Bullock Loop

Laredo, Texas 78045

 

Phone: 956.727.6500

Fax: 956.727.6529