Citizens can send in information anytime using the online portal by clicking here. Be sure and download the 311 mobile app, your on-the-go tool to report problems or get information. The 311 mobile app is available for both Apple IOS and Android. Click below to download your free app.
311 is a non-emergency phone number that citizens can call to find information about City and County services, make complaints, or report problems like graffiti or road damage. 311 is your one-stop-shop to speak with a friendly Customer Service Representative who will take your information. The City of Laredo 311 Center is open 7 days a week, 7AM to 11pm.
801 Garden St
Laredo, Texas 78040
FOR SERVICE REQUESTS PLEASE DIAL 311
Linda Evelyn Tays
311 Customer Service Coordinator