“Pay your water bill over the phone by calling 956-721-2032.  (We accept Visa, MasterCard, and American Express.)  A 3% convenience fee of your payment will be added when using this service.  Have your account number ready when you call.  For other inquires, call our customer service team at 956-727-6402”

The Drive-Thru Service is located on the north side of City Hall Annex at 1102 Bob Bullock Loop. Drive-thru will remain open for all payments such as taxes, utilities, alarm permits, paving, force cleaning, beer and wine, hotel/motel, water contracts, hazmat, and demolition.

Mail Payments to City of Laredo, P. O. Box 6548, Laredo, Texas 78042. (Checks or Money Orders only). Please include your account number(s) on all checks and correspondence. Please allow 7 busines days from delivery to post office for mail in payments to be processed and posted to your account. Please do not send cash.

The City of Laredo Utilities Department also offers automatic bank draft, an electronic funds transfer payment service which allows the automatic debit of your monthly utility bill from your bank account. This service is offered free of charge. The debit occurs on the due date of your bill each month. You will still receive a monthly bill for your review.

The kiosks only accept utility bills; the account number is required to make payments. Payments made by credit/debit cards, checks, and cash can be done here 24 hours a day, seven days a week. For cash transactions, only bills are accepted (kiosks do not give change). Any overpayment will be credited to the account and applied to the next bill.